What Information We Collect and How We Use It.
A. Registration and Ordering: Before ordering products through our Site, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. In addition, you may also be asked to provide your country of residence and/or your organisation’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfil your orders, to communicate with you about your order and this Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you. When placing an order, you may create a customer profile and save your personal information for future visits, or you may check out as a guest. If, after creating a profile, you would like to have it deleted, please email us at email@example.com and allow one to two weeks for the processing of your request. Like most other Web shopping sites, our servers automatically track certain information about your activity on our shopping site. This information includes the browser you are using, your IP address and our shopping pages you visited.
B. Email Addresses: Some areas of the Site allow you to enter your email address for purposes including, but not limited to: registering for the STER Initiative’s newsletter. If you receive materials from us through email and would like to unsubscribe, directions for unsubscribing from these communications can be found in the body of the email you receive.
C. Cookies: Like most other websites, our shopping site uses tracking technologies such as cookies. Cookies are used to provide customers with tighter security, customised content, tracking of orders and shopping cart items that persist across browser restarts. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this site. However, customers who have disable cookies can still place orders by contacting us at firstname.lastname@example.org. Our cookies do not and cannot infiltrate your hard drive to gather confidential information. Our cookies are not ‘spyware’.
Sharing Your Information
We reserve the right, if necessary, to provide certain information to our partners, designees, contractors or agents to enable them to perform certain services for us, including order fulfilment, website-related services, maintenance services, or distribution of marketing materials on our behalf. We may also share aggregated or summarised information regarding our customers with partners, advertisers or other third parties, but this data will never identify you personally.
From time to time, we may be required to provide your personally identifiable information to comply with the law, such as in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release personally identifiable information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We do not knowingly collect personal information from children under 13 years of age on the Site.
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